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How your money is protected, what things cost, and what to do when something is waiting. Written from how the platform actually works.
Topic
9 articles
Withdrawals
Fund password, saved addresses and the waits that protect them.
Deposits
What happens when money arrives, and why some deposits are checked.
Earning
Daily rewards, the reserve behind them, and getting your delegation back.
- How the daily rate and the reserve workEach pool pays a daily rate on what you delegate. A reserve built up on good days keeps it steady on lean ones, and a day we cannot fund properly is not paid at all.
- Unbonding: getting your delegation backWhen you undelegate, your money is locked for the pool's unbonding period before it returns to your available balance.
Limits and fees
What things cost, the smallest amounts, and withdrawal limits.
Security
Protecting your sign-in and your money, and spotting fake emails.
Transparency
How to check that we hold what we owe.
Support
Reaching our team, and what we will never ask you for.
Still need help?
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